General Sales Terms

This web site is owned by:
Cose di Tè di Fabiola Ruggiero
P.zza Indipendenza 2A
60035 Jesi (AN)
VATno. 02334560428
Codice Fiscale RGGFBL71B45A345A
Tel. 0731.205899

The Client undertakes not to copy or download the Website content or part thereof, without prior written authorization from Cose di Tè.

The website has been created with the purpose of selling to private consumers of Tea, gourmandize and a selection of non food items, according to the Italian regulation concerning long distance contracts.

The sale is ruled according to the present Sales Conditions and the terms indicated in details in the website sections respectively named SECURE PAYMENT, SHIPPING INFO and PRIVACY – Personal data protection which have to be considered an integral and substantial part of the sales contract. Therefore the Client is invited to carefully read the Sales Conditions as above mentioned and the information there contained, and either print or save them on a durable support at his disposition.

Either new sales conditions or their modifications will be promptly notified to the Client. Then they will rule from their publication on the website and will be applied only to the sales finalized after the above mentioned publication.

The Client’s order delivery will apply as acceptance of  the Sales Conditions in force.

Art. 1 Contract conclusion
The order sent to Cose di Tè from the Client though Internet has to be properly and completely filled up and has to contain not only the elements  necessaries to identify the Client and the ordered goods but also the delivery place, otherwise it will be considered void. Cose di Tè will e-mail to the Client an order confirmation containing a cross-reference to the applicable sales conditions.

Art. 2 – Availability and delivery
Cose di Tè commits to accept orders according to its available stocks. In special circumstances, Cose di Tè could not be able to assure all products availability and therefore will not be deemed responsible for the temporary unavailability of one or more products.

The Client’s order applies as acceptance even in case of partial delivery, limited to the products available within the ordered ones,  and as renunciation to ask for compensation and/or indemnity. Cose di Tè binds, according to law, to early inform the Client about the eventual unavailability of the ordered product.

In case of payment by anticipated wire transfer, the order will be processed only upon its receipt. The applicable delivery terms and availability check then will refer to the wire transfer receipt date.

(i) If, notwithstanding our care, upon transfer confirmation the product shall result temporarily unavailable, Cose di Tè reserves the right to propose a substitution with an article with equivalent quality and price, with no additional costs for the Client. If not the case, or in case the Client would not accept substitutions, the Client can decide either to wait for the item availability or to cancel the order, always with no additional costs on his side.

(ii) In case of permanent unavailability and no possibility to supply an article with equivalent quality and price, the order will be automatically cancelled.

We remind you that in case of credit card settlement, the amount will be debited only upon the order shipping. Consequently, in case of an article unavailability and no possible substitutions, the credit card will be debited only the value of the actual available goods.

Cose di Tè carries out the delivery of the product/s ordered by the Client with the delivery condition expressly indicated in the section named DELIVERIES.

Art. 3 - Right of Rescinding
The Client, according to DL n. 185 dated 22 may 1999,  has the right to rescind the contract, without occurring into fines and without obligation to give any explanation, within 10 days upon receipt of the goods, according to correctness and bona fide, prior written communication to Cose di Tè. In the communication the Client has to indicate the product/s for which intends use his rescinding right.
The written communication, has to contain the following:
- Clear will to exercice the benefits given by the a/m law.
- Indication of the purchased good.
- Copy of the origial sales letter, which the Client must have.
- In case of partial rescinding, article/s code/s.
- Bank details for the bank transfer (ABI  and CAB code – Client bank account number).

Art. 4 – Damaged goods return
In case an item will arrive damaged due to carrier carelessness the Client will not bear the consequences as all the goods travel at our risk. By the way in case of damage please help us to improve the service accepting the parcel with reservation.

Art. 5 Prices and payment
The prices shown on Cose di Tè website are in Euros and are VAT included. Transportation and/or special gift packaging are not included.
The applicable prices are those indicated in the website upon Client’s order. Each product price can vary therefore, the prices shown on the website cancel and substitute the ones previously shown.
***The purchased items cost together with the delivery cost will have to be settled upon online order either by credit card or by anticipated wire transfer. The fiscal documents will be released by Cose di Tè upon delivery.

Art. 6 – Warranties and liabilities
Cose di Tè, as far as the above mentioned and disciplined availability, guarantees the delivery of products equal as those shown and described on the website. Cose di Tè guarantees to comply with all the rules concerning the products conservation up to the delivery place indicated in the order. The producer liability is for all the products sold. In case of packaged products, the producer is also responsible for the truthfulness and completeness of the indications shown on the packaging. The images on the website are meant to ease the Client’s product recognition. Due to producer packaging variation the pictures might not exactly mirror the aspect of the delivered goods.

Art. 7 – Litigation and applicable law
Civil litigation concerning the application, execution and interpretation of the distance sales contract are governed by the Italian law. Ancona is the place of jurisdiction. The distance contracts entered with Cose di Tè are governed by the Italian law and as far as whatever unforeseen are used the current regulations.


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General sales terms | Secure payment | Shipping | Data confidentiality | P.IVA 02771440425 

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